| | Privacy Policy STUFF4 Ltd is a subsidiary company of W3Tech Ltd which offers retail and wholesale services to consumers and trade customers. We are committed to protecting your privacy and have updated our policies and procedures inline with GDPR. We will only collect information about you that is necessary for us to fulfill our commitment to deliver purchased products to you and we will store, process and dispose of the data in accordance with GDPR legislation which came into effect on the 25th May 2018.
We collect information about you for 2 reasons: firstly, to fulfill our contract to deliver products that you have ordered and secondly to provide a suitable level of customer care in relation to your order(s). This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your order(s). However, adequate measures have been put in place to ensure that those parties are equally compliant with GDPR and committed to your data privacy. We will not pass your details onto 3rd parties for the purpose of marketing!
The type of information we will collect about you includes:
your name
address
phone number
e-mail address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date and will only be retained for 120 days after your order has been dispatched so that we may provide a suitable level of after sales customer care in relation to your order. You can check the information that we hold about you by contacting our Data Protection Officer using the contact details below. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
GDPR Data Protection Officer We have appointed a Data Protection Officer to handle responsibility for personal data and to deal with all requests for information. This person is named as: Ben Prior and can be contacted on 01284 715929 or Ben@W3Tech.co.uk.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening but this will cause some areas of our website to stop operating correctly. The information collected in this way cannot be used to identify you. If you have any questions/comments about privacy, you should e-mail us at info@stuff4.co.uk.
Cookies We may store temporary information about your computer in scenarios where you login to our website. This is purely for the purpose of Order Creation, Management and Fulfillment and this data will not be used or processed for any other reasons. It will also be deleted after the standard retention period stated above.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website or unable to avail of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to or browse our site.
Credit or Debit Card Details We use the well known and well trusted third party PayPal payment gateway. We will not ask for your card details directly nor will we receive or store your card details. All such details are protected by PayPal's SSL/128 bit encryption.
Unsolicited Commercial Email / Spam We do not send random marketing emails to personal email addresses (spam) and any emails that are sent will only be sent after receiving your permission and will contain clear and simple Opt-Out instructions. |