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Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.  We will not pass your details onto 3rd parties for the purpose of marketing!

The type of information we will collect about you includes:

your name
phone number
e-mail address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at any time at info@stuff4.co.uk. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening but this will cause some areas of our website to stop operating correctly. The information collected in this way cannot be used to to identify you. If you have any questions/comments about privacy, you should e-mail us at info@stuff4.co.uk.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about how you browse our Website.

Cookies help us to improve our Website and to deliver a better and more customized service. They enable us:
a) To estimate usage numbers and patterns.
b) To store information about your preferences, and so allow us to customize our Website according to your individual interests.
c) To speed up your searches.
d) To recognize you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website or unable to avail of any of our services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to or browse our site.

Credit or Debit Card Details

We use the well known and well trusted third party PayPal payment gateway.  We will not ask for your card details directly nor will we receive or store your card details.  All such details are protected by PayPal's SSL/128 bit encryption.

Unsolicited Commercial Email / Spam

We do not send random marketing emails to personal email addresses (spam) and any emails that are sent will only be sent after receiving your permission and will contain clear and simple Opt-Out instructions.