| | STUFF4 COVID-19 UPDATE This page has been created to keep you informed of any changes that may affect our services as a result of the COVID 19 outbreak. Please check this page regularly as we will announce any changes here as soon as they happen.
As an online retailer, we are pleased to report that we are still open for business as usual. We have sensible staff distancing measures in place to help safeguard our staff and our services. Several members of our office team may be working from home so we encourage you to use e-mail rather than our usual phone lines. The best contact details are as follows:
Email CustomerCare@Stuff4.co.uk - We aim to answer emails within 24 hours of receipt.
Please note that while we are operating to our normal dispatch windows, delivery times to certain destinations may be affected, or suspended all together. We primarily use Royal Mail as our carrier and they have a page dedicated to this issue which can be found here: Royal Mail International Incident Bulletin
At the moment, dispatch to the following countries have been suspended by Royal Mail due to difficulties within the aviation industry or the postal systems within these countries. This means that we cannot accept orders going to these destinations:
Haiti
Islamic Republic of Iran
Nicaragua
Venezuela
All other destinations are still operating as usual albeit with possible delays.
For the latest information and advice on COVID-19, please refer to the latest updates by the UK Government | |